What is better Vision Helpdesk or LANDESK Service Desk? Getting the appropriate Help Desk Software product is as easy as comparing the solid and poor features and terms offered by Vision Helpdesk and LANDESK Service Desk. Here it's also possible to match their general scores: 9.2 for Vision Helpdesk vs. 8.0 for LANDESK Service Desk. Or you can check their general user satisfaction rating, 99% for Vision Helpdesk vs. 94% for LANDESK Service Desk.
We suggest that you spend some time to examine their unique features and decide which one is the better alternative for your business. Moreover. remember to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global staff or a mobile platform to help you work away from your office.
At this time, the leading products in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You don’t want simply a wide array of features and flexible pricing plans from a well-known Help Desk Software. Almost as important as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Vision Helpdesk or LANDESK Service Desk, or you struggle with some problems, or perhaps you’ll need to request a certain change or functionality beneficial to your company you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you can benefit from personal training or at the very least an FAQ you can use.
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