What is better Vision Helpdesk or EasyVista? Getting the suitable Help Desk Software product is as straightforward as assessing the good and weak features and terms offered by Vision Helpdesk and EasyVista. Here you can also match their all round scores: 9.2 for Vision Helpdesk vs. 7.8 for EasyVista. Or you can verify their general user satisfaction rating, 99% for Vision Helpdesk vs. 100% for EasyVista.
We suggest that you take some time to examine their unique features and figure out which one is the better alternative for your organization. Moreover. keep in mind to consider your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile platform to help you work on the go.
In the event you would like to quickly decide on the top Help Desk Software according to our experts we suggest you check out one of these products: Freshdesk, Zendesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You should note that even though both Vision Helpdesk and EasyVista may have a top quality range of features every app might be aimed at a different business size. If you are studying different apps you may want to pay attention to a company type they are meant for. Certain functionalities might scale up well for big enterprises but if you run a small or mid-sized company it’s often more sensible to avoid paying for customized functionalities that you might never use.
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