Freshdesk Contact Center

NOAWARDS
YET
Pricing:
Starting from $3.95
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Redundant network infrastructure with 24/7/365 support.
- Toll-free and regular phone numbers in over 80 countries
- Visual Voicemail
- Call Forwarding
- HD Voice
- PC To Phone Dialler
- Multiple Numbers
- Dedicated Number
- Notifications
- Custom Ringtone
- Speech Analytics
- Intuitive Interface
- Dedicated Account manager per account.
- Commercial and open source CRM / SCM or shopping card web-based system integrations
Pricing Info
Pricing Info
VirtualGlobalPhone offers affordable and flexible enterprise pricing call packages to any part of the world. Contact them today for more information. Regular Phone starts at $3.95.
Integrations
Integrations
VirtualGlobalPhone integrates with the following business systems and applications:
- LiveAgent
- Zoiper
- Zendesk
- Zoho
- Salesforce
- MS Outlook
- Microsoft Exchange
- Sugar CRM
- Microsoft Dynamics
- Bullhorn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business communication services provider that offers a plethora of business phone packages including regular phones, business phones, local, and toll-free numbers. They have a wide global coverage that spans over 80 countries.
Company Email
sales@virtualglobalphone.com
Contact No.
Company's Address
Vigil Inc. Ltd.
Unit 703, 7/F. , Alliance Commercial Bldg
133 Connaught Road, Central
Hong Kong
VirtualGlobalPhone Comparisons
Popular VirtualGlobalPhone Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
Popular Freshdesk Contact Center Alternatives
It may not always be sufficient to simply compare VirtualGlobalPhone and Freshdesk Contact Center with one another. Even though useful functionalities, pricing and user reviews are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every software. In many cases a less dominant product may turn out to be an amazing choice that was a winner of many industry awards such as our Great User Experience Award which reveals that despite limited market presence it’s a significant contender to the products that rule the market.
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