What is better Velaro or Tender Support? Comparing products for the top Customer Support Software need not be tough. On our review platform, you can easily match Velaro and Tender Support and immediately see their distinct features. We allow you to examine their features, supported devices, customer support, prices, terms, and more.
You can also review their overall score (8.7 for Velaro vs. 7.8 for Tender Support) and overall customer satisfaction level (91% for Velaro vs. 94% for Tender Support). Take your time and compare your leading alternatives and discover which one is right for your company. Similarly, you have to consider the software vendor’s background; can you count on them and will they still be operating a few years from now?
If you have to quickly identify the best Live Chat Software according to our review team we advise you examine these services: Zendesk, Pipedrive, Vision Helpdesk.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Almost as crucial as useful features and customer support responsiveness are pricing packages given by Velaro and Tender Support. Although pricing should not be the sole aspect it’s without a doubt an important thing to consider. You should expect a flexible pricing package that can be matched with your business size and easily scaled up when your business develops. Make sure you don’t choose pricing plans that include complex features that you won’t use and always try to contact with the vendor directly as big companies can often count on more affordable prices. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and gives you a solid overview of what it feels like to work with Velaro and Tender Support.
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