Velaro
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Visitor monitoring
- Workflows & routing
- Performance management
- Reporting & analytics
- Security
- Setup
- Proactive chat
- Sales & conversion tracking
- Integrations
Pricing Info
Pricing Info
Velaro offers 3 pricing packages:
Small Business Plan – $64.95/user
- Unlimited Visitors + Geotargeting
- 5 Groups
- 3 Proactive Chat Rules
- Manual Routing
- Full Branding & Surveys
- Agent Surveys
- Sales Conversion Tracking
- Customer Satisfaction Tracking
- Report Scheduling and Export
- Agent Availability Scheduling
- Standard Reporting
- Premium Integrations
Professional Plan – $149.95/user
Everything in Small Business Plan, plus:
- 1 Free Offline License
- Unlimited Groups
- Unlimited Proactive Chat Rules
- Workflow & Queue Based Routing
- Transcript Forwarding (web/FTP)
- Sensitive Data-Masking
- Advanced Reporting
- Shared Canned Messages
- A/B Canned Message Testing
- A/B Testing Pre-Chat Surveys
- Full Customization
- Phone Support
Enterprise Plan – Custom pricing
Customized for your needs
- Enterprise Reporting
- Enterprise Workflow & Queue Based Routing
- Multi-CRM Integration
- Enterprise Data Retention Management
- Administrative Audit Logging and Reporting
- Customized Training
- Success Manager Access and Reviews
- Enterprise Security
- Service Level Agreement
- Redlined EULA
- 24/7 Emergency Support
- GDPR Compliance
Integrations
Integrations
- Magento
- Customer relationship management (CRM)
- Microsoft Dynamics
- Salesforce
- NetSuite
- Data storage
- Content management systems (CMS)
- Social media (Facebook, Twitter, LinkedIn, Google+)
- Knowledgebase software
- Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Company Email
Contact No.
Company's Address
8 Market Place, Suite 300,
Baltimore, MD 21202
Velaro Comparisons
Popular Velaro Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Real-Time Monitoring
- Native Mobile Apps
- Automated Triggers
- Customizable Widgets
- Built-in Ticketing
- Remove Branding
- Canned Shortcuts
- 100+ Integrations
- 27 Languages
- Javascript API
- Group Messaging
- Video and Voice Add-on
- Agent to Agent Messaging
- Desktop Notifications
- 1880+ Emoji
- Geo IP Tracking
- Unlimited Agents
- Track Sentiment
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Tags
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- Message Filtering
- High Load Dashboard
- Secure Encryption
- Custom Tabs
- Message Sneak Peek
- Visitor Information
Pricing Info
Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.
Integrations
Tawk.to is a cloud-based, open API that is integrated with the following applications:
- Cayzu Help desk
- Clouflare App
- Bigcommerce
- Drupal 7
- Drupal 8
- Google Adwords Conversion Tracking
- Joomla 2.5x – 3.x
- Magento 1
- Magento 2
- Opencart
- Opencart 1.5.6.x
- Opencart 2.2, 2.1.x, 2.0.x
- Opencart 2.3.x
- Osclass,
- osCommerce
- Prestashop
- Shopify
- ShopTill-e
- SquareSpace
- Trakdesk
- Weebly
- WHMCS
- Wix
- WordPress
- Zencart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hyundai, RACV
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Tawk.to is a unique and fun live chat support application.
Company Email
support@tawk.to
Company's Address
Tawk.to Comparisons
Popular Tawk.to Alternatives
It may not always be enough to just compare Velaro and Tawk.to with each other. While specific features, pricing and customer reviews are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards won by each service. Very often a less known software may turn out to be an amazing choice that was a winner of many industry awards such as our Experts’ Choice Award which proves that in spite of limited market popularity it’s a worthy contender to the services that rule the market.
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