What is better Velaro or Surveyi2i? A sensible way to find the right Customer Support Software product for your organization is to match the solutions against each other. Here you can compare Velaro and Surveyi2i and see their capabilities compared in detail to help you pick which one is the better product.
Furthermore, you can compare their overall ratings, for instance: overall score (Velaro: 8.7 vs. Surveyi2i: 7.3) and user satisfaction (Velaro: 91% vs. Surveyi2i: 100%). Browse through their differences and similarities and find out which one outperforms the other. Similarly think about what your business will be in years to come; will your company outgrow the app in the next couple of years?
As of now, the leading solutions in our Live Chat Software category are: Vision Helpdesk, Zendesk, Pipedrive.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.
Pro – $950
Comes with the following tools and functionalities:
In the event you continue having second thoughts about which app will work best for your company it may be a good idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular a given software is and how wide is its online presence. For example Velaro Twitter profile has currently 1432 followers. At the same time Surveyi2i Twitter is followed by 215 people.
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