Velaro
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Visitor monitoring
- Workflows & routing
- Performance management
- Reporting & analytics
- Security
- Setup
- Proactive chat
- Sales & conversion tracking
- Integrations
Pricing Info
Pricing Info
Velaro offers 3 pricing packages:
Small Business Plan – $64.95/user
- Unlimited Visitors + Geotargeting
- 5 Groups
- 3 Proactive Chat Rules
- Manual Routing
- Full Branding & Surveys
- Agent Surveys
- Sales Conversion Tracking
- Customer Satisfaction Tracking
- Report Scheduling and Export
- Agent Availability Scheduling
- Standard Reporting
- Premium Integrations
Professional Plan – $149.95/user
Everything in Small Business Plan, plus:
- 1 Free Offline License
- Unlimited Groups
- Unlimited Proactive Chat Rules
- Workflow & Queue Based Routing
- Transcript Forwarding (web/FTP)
- Sensitive Data-Masking
- Advanced Reporting
- Shared Canned Messages
- A/B Canned Message Testing
- A/B Testing Pre-Chat Surveys
- Full Customization
- Phone Support
Enterprise Plan – Custom pricing
Customized for your needs
- Enterprise Reporting
- Enterprise Workflow & Queue Based Routing
- Multi-CRM Integration
- Enterprise Data Retention Management
- Administrative Audit Logging and Reporting
- Customized Training
- Success Manager Access and Reviews
- Enterprise Security
- Service Level Agreement
- Redlined EULA
- 24/7 Emergency Support
- GDPR Compliance
Integrations
Integrations
- Magento
- Customer relationship management (CRM)
- Microsoft Dynamics
- Salesforce
- NetSuite
- Data storage
- Content management systems (CMS)
- Social media (Facebook, Twitter, LinkedIn, Google+)
- Knowledgebase software
- Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Company Email
Contact No.
Company's Address
8 Market Place, Suite 300,
Baltimore, MD 21202
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Manual dialer
- Progressive dialer
- Predictive dialer
- Automatic redial
- Inbound call forwarding
- Conversation recording
- Lead fields
- Lead duplicate check
- Enrich lead data
- Synchronize lead pool
- Automated lead actions
- Search leads
- Data filters
- Campaign filters
- Campaign segmentation
- Call manuscript
- Automated email or SMS notifications
- Email templates
- SMS templates
- KPI reports
- Report templates
- Dashboard
- Live call listening
- Live talk with agent
- Mass-change leads
- Remove duplicates
- User permissions
- Hotkey navigation
Pricing Info
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
- Predictive Dialing
- Inbound Return Calls
- Callbacks
- Lead Information
- Call Recording
- Integrated Calendars
- Automatic Email and SMS
- Lead Journeys
- Add or Delay Actions
- Smart Filtration Reports
- Create Multiple Branches
- Add Unlimited Actions
- Create Unlimited Data Fields
- Edit Lead Data
- Automatic Data Deletion Process
- Segmentation tools
- Access to KPIs
- Data History
- Automatic Reporting
- Live Agent Activity
- Live Campaign Performance
- Listen to Active Calls
- Benchmark Campaigns or Teams
- Make Repeatable Tasks
- User Administration
- Customer Profiles
- Project and Team Organization
- Hide Private Data
- Add Subcontractors
- Data Import and Export
- Third-Party Integration
- Free telephony to Denmark (additional $50/user/month on annual billing)
- Free Calls to EU, US, and Canada (additional $60/user/month)
Enterprise – Contact vendor
Integrations
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Company Email
hello@adversus.io
Contact No.
Company's Address
Karupvej 2D
8000 Aarhus C
Denmark
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Both Velaro and Adversus Dialer were tested by a panel of independent B2B experts who conducted a full study of all crucial aspects of each software. Their final rating was prepared using our unique SmartScore algorithm which provides an individual partial score to every factor like: main features, client support, mobile device support, security, client satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only thing essential to a business so we make an effort to pay attention to all aspects of a solution prior to calculating its final rating.
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