What is better Adversus Dialer or Vivantio? When comparing Adversus Dialer and Vivantio, it is simple to see which Customer Support Software product is the more effective alternative. This guarantees that your company can select the most productive and efficient software. You can study the details, including available tools, costs, plans offered by each vendor, offer conditions, and more
We also let you check their overall scores to know which one seems to be more suitable. Adversus Dialer has 8.5 points for overall quality and N/A% rating for user satisfaction; while Vivantio has 8.4 points for overall quality and 93% for user satisfaction. Similarly, you can also check which software business is more credible by sending an an email question to both and find out which one replies faster.
Users who want to save some time or would like to get a Call Center Software advice from our experts might want to examine these top choices for this year: Freshdesk Contact Center, JustCall, Zendesk.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, facts and reviews that we presented in this comparison were taken from official company sites, promotional content available online, actual experience from real clients as well as our individual hands-on use of each service by an expert. We put a lot of effort to thoroughly test each app, therefore we not only examine it ourselves, but we also compare our results with views of other people from the SaaS community.
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