What is better VCC Live or YakoVoice? Different companies want different types of Customer Support Software. To learn which one meets your needs, think about reviewing various options feature by feature an taking into consideration their terms and costs. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: VCC Live (8.4) vs. YakoVoice (8.0) for general quality and performance; VCC Live (98%) vs. YakoVoice (N/A%) for user satisfaction rating. Examine their high and weak points and decide which software is a better option for your company. A simple, practical way is to list the advantages and disadvantages of both services next to each other and find out which app is better.
We are aware that not all people have the time to examine a large number of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
In case you are still having doubts about which app will perform best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular each service is and how extensive is its online presence. For example VCC Live Twitter account has currently 571 followers. At the same time YakoVoice Twitter is followed by 83 users.
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