What is better VCC Live or Nectar Desk? Comparing VCC Live and Nectar Desk, it is simple to see which Customer Support Software product is the more effective option. This guarantees that your enterprise will be able to choose most productive and useful program. You can check the specifics, like available tools, prices, plans offered by each vendor, offer conditions, and more
We also let you check their total scores to know which one looks to be better. VCC Live has 8.4 points for overall quality and 98% rating for user satisfaction; while Nectar Desk has 8.0 points for overall quality and 97% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an an email question to the two companies and check which vendor replies without delays.
We are aware that not all businesses have the time to test a large number of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Both VCC Live and Nectar Desk were reviewed by a group of independent SaaS experts who conducted a detailed examination of all key elements of each product. Their final score was calculated by means of unique SmartScore algorithm which provides a separate partial score to each element including: main functionalities, client support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all facets of a app before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
