What is better VCC Live or BeAnywhere Support Express? Buying the best Help Desk Software product is all about assessing numerous solutions and identifying the top program for your specific needs. Our unique process gives you a brief look at the general rating of VCC Live and BeAnywhere Support Express. For total quality and performance, VCC Live scored 8.4, while BeAnywhere Support Express scored 7.2. On the other hand, for user satisfaction, VCC Live earned 98%, while BeAnywhere Support Express earned 77%.
Below it's also possible to check their features, terms, plans, etc. to see which program will be more appropriate for your company. One key aspect to evaluate is if the software allows you to enable and disable permissions on different types of users to limit the exposure of any sensitive company data.
Users who want to save some time or need a Call Center Software recommendation from our experts might want to examine these top choices for this year: Freshdesk Contact Center, JustCall, Zendesk.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Both VCC Live and BeAnywhere Support Express were evaluated by a team of reliable B2B experts who conducted a full study of all key elements of each app. Their final score was calculated using our unique SmartScore system that gives an individual partial score to each element including: main features, customer support, mobile support, security, client satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect important to a business so we make an effort to pay attention to all aspects of a app before calculating its final rating.
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