AIChatbot
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Project Management
- User Management
- Database Management
- Quality Control Management
- User Rights Management
- Team Management
- Disposition Codes
- Agent Interface
- Agent Status
- AUX
- Call Recipient Datasheet
- Telecommunication Services
- Script Editor & Questionnaire
- Quality Management
- Internal Chat
- IP Phone Extension
- Manual Dialer
- Power Dialer
- Predictive Dialer
- Quotation
- IVR
- Real-time Listening
- Callers on Queue
- Automatic Call Distribution
- Advanced Routing Methods
- Real-Time Statistics
- Agent, Call, CDR Statistics
- CDR Report
- Custom Exports
- Wallboard
- Voice Business Calls
- Voice Recording
- Email Storage
- Voice file Archiver Software
- Automated SMS
- Automated Emails
- Mass Emails
- SMS & Email Templates
- Toll-free, Local Rate, High Rate Numbers
- Customer Care Emails
- Real-time Call Statistics
- Number Portability
- Detailed Call Logs
- Agent Activity Monitoring
- Mass Exports
- Spam & Virus Filtering
- Ticket-Based Case Handling
- Data Security Report
- SIP (Session Initiation Protocol) connectivity
- Integrations (IVR API, Database API & Webhook, Script SDK, Web Integration)
Pricing Info
Pricing Info
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
Standard – €55.00/seat/month
- Maximum active projects: 10
- All Projects: 50
- Database Management
- Agent Status
- IP Phone Extension (Optional)
- Automatic Call Distribution (ACD)
- Advanced Routing Methods (SBR)
- Custom Reports
- Campaign Management
- Outbound & Inbound Calls
- Reports & Statistics
- Voice Recording
- Telecommunication Services
- Predictive Dialer
- Internal Chat
- Questionnaires & Script Editors
- Encrypted Data Connection
- Automated Emails
- Separated Database
- User Rights Management
- Call Termination
- Web Integration
- National Phone Numbers
- Email & Phone Support
- Workshop
Professional – €75.00/seat/month
- All Standard Features
- Maximum active projects: 50
- All Projects: 300
- IP Phone Extension
- Intelligent IVR
- Quality Control
- Expanded Data Handling
- Unique Statistics
- Wallboard
- Custom Indicator
- Teamwork Support
- Mass Exports
- Quotations
- Application Firewall
- Customer Export Templates
- PCI DSS-compliant Data Security
- API
- International Lines and Phone Numbers
- Personal Consultant
- Key Account Manager
- Onboarding Support
Multichannel – €95.00/seat/month
- All Professional Features
- Maximum active projects: 50
- All Projects: 300
- Automated SMS Messaging
- Automated Emails
- Customer Care Email Handling
- Spam & Virus Filtering
- Ticket-Based Case Handling
Premium – €135.00/seat/month
- All Multichannel Features
- Maximum active projects: 50
- All Projects: 300
- Higher Level of Security
- 24/7 Support
- Premium Customer Care Support
Integrations
Integrations
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
- Salesforce
- Facebook Messenger
- Zapier
- WorldPay
Other types of application VCC Live can connect with are:
- Instant Messengers
- CRM
- IVR
- Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Company Email
Contact No.
Company's Address
VCC Live Hungary Kft.
Nagyenyed utca 8-14
1123 Budapest
Hungary
VCC Live Comparisons
Popular VCC Live Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multilingual Support
- Emotional Intelligence
- Interaction Responses
- Learning and Adaptability
- Complex Query Handling
Pricing Info
AIChatbot offers different pricing plans for various business scales. Contact the vendor to get started.
Basic – $19/month
- Supports PDF, CSV, TXT, DOCX, etc.
- 1 chatbot
- 2,000 message credit/month
- AI email responder
- 8MB storage per bot
- 100 web pages
- Embed on unlimited websites
- Capture leads
- API Access
- Analytics
- WhatsApp integration coming soon
Standard – $49/month
- Everything in Basic Plan+
- 2 chatbots
- 5,000 message credit/month
- 16MB storage per bot
- 1000 web pages
- Team access
- Choose GPT-4
Premium – $99/month
- Everything in Standard Plan+
- 5 chatbots
- 10,000 message credit/month
- 2,500 web pages
- 32MB storage per bot
Elite – $399/month
- Everything in Premium Plans+
- 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
- 10 chatbots
- API Access
- Remove AIChatbot
- branding
- 10,000 web pages
- 64MB storage per bot
Integrations
AIChatbot seamlessly integrates with various platforms, such as:
- WordPress
- Shopify
- Open AI
- Slack
- Facebook Messenger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AIChatbot is a customer service chatbot that uses AI to understand your business needs and resolve support inquiries.
Company Email
Contact No.
Company's Address
Pelrio Analytica
Brescia, Lombardia
Italy
AIChatbot Comparisons
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Almost as essential as useful features and user support responsiveness are pricing packages made available by VCC Live and AIChatbot. While pricing should not be the sole aspect it’s definitely a key thing to think about. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up when your company expands. Be sure that you don’t pick pricing plans that include complex functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and provides you with a solid overview of what it feels like to work with VCC Live and AIChatbot.
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