What is better VCC Live or 3Clogic? A great way to choose the right Customer Support Software product for your organization is to cross-check the solutions against each other. Here you can compare VCC Live and 3Clogic and see their functions compared in detail to help you choose which one is the better product.
Similarly, you can compare their overall ratings, including: overall score (VCC Live: 8.4 vs. 3Clogic: 7.2) and user satisfaction (VCC Live: 98% vs. 3Clogic: 80%). Browse through their distinctive features and similarities and discover which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
Our experts made sure to review all popular Call Center Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
When you choose a app that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what experts have to say about it. Very often personal experience with the software will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every app to give you a quick impression of how actual users of VCC Live and 3Clogic evaluate their contact with the solution. Our algorithm is built around detailed analysis of product mentions on other sites, social media and blogs, so you are going to get a comprehensive and credible overview of what other customers think about every service. In this case VCC Live has a total satisfaction rating at 98% while for 3Clogic 80% of people claim they had a positive experience with it.
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