What is better VCC Live or 3Clogic? With various features, pricing, terms, and more to compare, choosing the best Customer Support Software for your company is hard. However making use of our system, it's easy to match the features of VCC Live and 3Clogic including their general rating, respectively as: 8.4 and 7.2 for overall score and 98% and 80% for user satisfaction.
You can also assess them feature by feature and see which application is a better fit for your enterprise. Remember to get a trial version first prior to opting in for a plan to experience how the solution works in real scenarios.
If you have to quickly locate the best Call Center Software according to our review team we advise you take a look at the following services: Zendesk, JustCall, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
No Customer Support Software will be perfect enough to cover all the needs of a business. Even though core features of VCC Live and 3Clogic are obviously a priority you should also carefully examine the integrations provided by a given solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s much better to opt for apps that integrate well with one another. With that approach you will be able to be certain of an effortless exchange of data between your teams and apps, which can considerably reduce time wasted on migrating between one app and the next.
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