Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Credentials Storage & Management
- Credentials Sharing
- Social Logins
- User Self-Registration
- Usage Monitoring
- Sessions Recording
- Keystroke Logging
- User Activity Audits
- Multi-Factor Authentication
- Single Sign-On
Pricing Info
Pricing Info
Vault One offers the following packages for users to choose from. Contact the vendor to know more of their enterprising pricing details.
Vault One Essentials – $29.00/month
- 10 Users Included
- Store & Manage Credentials
- Team Sharing
- Custom Domain
- Multi-Factor Authentication
- Community Support
Vault One Professional – $179.00/month
- 20 Users Included
- Store & Manage Credentials
- Team Sharing
- Infrastructure Connection
- FIPS 140-2 Level 2 Cloud HSM
- Password-Less Access
- Session Recording
- Audit Trails
- Priority Email Support
Vault One Enterprise – request pricing information
- Training & Activation
- Integration
- Cloud or On-Premises Connector
- Real-Time Recording & Keystroke Logging
- AD/LDAP Integration
- Single Sign-On
- High Availability Cluster in Multiple Regions
- On-Premises Backup & Mirror
- Dedicated Session Cluster
- API Access
Integrations
Integrations
Vault One can integrate smoothly with Active Directory and LDAP and with solutions under the following categories:
- SIEM
- CRM
- SAP
- SYSLOG/LEA
Additionally, customers are also provided access to the API for custom connections. To learn more, visit the website for the documentation or contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ultra-secure enterprise password management software that prevents breaches and insider attacks.
Company Email
hello@vaultone.com
Contact No.
Company's Address
Platform Software, LLC
Houston, Texas
USA
Vault One Comparisons
Popular Vault One Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You don’t want just a broad set of functionalities and adjustable pricing plans from a popular IT Management Software. Almost as significant as main features is a quality customer support. You want to ensure that if you have any questions about Vault One or Freshservice, or you run into a problem, or perhaps you’ll need to request a certain revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to benefit from individual training or at the very least a knowledge base you can use.
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