Deskero
NOAWARDS
YET
Pricing:
Starting from $30
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Queue-based lead routing
- Activity dashboard (real-time)
- Logical branch scripting
- Customized web reporting
- Mass emails (separate purchase)
- Customized email templates
- Multi-level, team based selling
- Web lead integration
- Appointment setting
- Call results and monitoring
- Lead capturing, distribution, nurturing and scoring
Pricing Info
Pricing Info
VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:
- Base Sales CRM Platform: $80/user/month (first user costs $100)
- Dialing: $30/user/month
- Recording: $30/user/month
*35% discount on these products if paid annually
- VoIP: $30/user/month + USF taxes
- SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)
Integrations
Integrations
At the moment, VanillaSoft Sales CRM offers a streamlined integration with Salesforce Sales Cloud.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Colt Powertrain, Millikin University, Cogent Analytics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sales CRM with powerful features that allow businesses to enhance productivity, sales accountability and contact rates.
Company Email
sales@vanillasoft.com
Contact No.
Company's Address
5600 Tennyson Parkway, Suite #250
Plano, TX 75024
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
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Both VanillaSoft Sales CRM and Deskero were reviewed by a panel of independent SaaS experts who conducted a thorough analysis of all crucial elements of each solution. Their final rating was prepared by means of unique SmartScore algorithm that gives an individual partial score to every factor like: main functionalities, client support, mobile support, security, client satisfaction and market presence. We realize useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a app prior to calculating its final score.
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