What is better Vanilla Forums or Salesforce Community Cloud? Comparing products to find the best Collaboration Software need not be complicated. On our review platform, we enable you to match Vanilla Forums and Salesforce Community Cloud and immediately analyze their distinct features. We allow you to take a look at their capabilities, supported devices, support service, pricing, terms, and many more.
You can also assess their overall score (8.7 for Vanilla Forums vs. 9.0 for Salesforce Community Cloud) and overall customer satisfaction level (99% for Vanilla Forums vs. 100% for Salesforce Community Cloud). Devote time to compare your leading choices and find out which one is right for your company. Likewise, you must assess the vendor’s credibility; can they be relied upon and will they still be on the market a few years from now?
In the event you would like to quickly identify the more reliable Online Community Platforms according to our review team we recommend you check out one of these services: Salesforce Community Cloud, monday.com, Wrike.
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
5 staff users
250k monthly page views
Public or private community
Unlimited members
Moderation
jsConnect SSO
SuccessTeam
Gamification
Corporate – By-quote (full-featured community platform)
All Business plan features
10 staff users
1M monthly page views
Ideation
Advanced Analytics
Sub-communities
Q&A
CRM Integrations
SuccessTeam
API
Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
Vanilla Forums integrates with the following business systems and applications:
WordPress
Zendesk
GitHub
Salesforce
MailChimp
Facebook
Twitter
LinkedIn
WishList
Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
Please keep in mind that while both Vanilla Forums and Salesforce Community Cloud may offer an excellent set of features every software might be created for a different company size. If you are analyzing various solutions you may want to focus on a company type they are catering to. Specific functionalities might scale up well for big enterprises but if you have a small or medium business it’s frequently better to refrain paying for customized functionalities that you might never have a chance to use.
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