What is better Vanilla Forums or Salesforce Community Cloud? Reviewing products to get the best Collaboration Software doesn't have to be complicated. On our review platform, we enable you to match Vanilla Forums and Salesforce Community Cloud and promptly evaluate their varying features. We allow you to examine their functions, supported devices, support service, pricing rates, terms, and much more.
You can also review their overall score (8.7 for Vanilla Forums vs. 9.0 for Salesforce Community Cloud) and overall customer satisfaction level (99% for Vanilla Forums vs. 100% for Salesforce Community Cloud). Spend some time and examine your best choices and determine which one is best for your company. Similarly, you have to check the software vendor’s business viability; can you count on them and will they still be operating a few years from now?
We realize that not all people have the time to examine a large number of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Online Community Platforms category are: Salesforce Community Cloud, monday.com, Wrike.
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
5 staff users
250k monthly page views
Public or private community
Unlimited members
Moderation
jsConnect SSO
SuccessTeam
Gamification
Corporate – By-quote (full-featured community platform)
All Business plan features
10 staff users
1M monthly page views
Ideation
Advanced Analytics
Sub-communities
Q&A
CRM Integrations
SuccessTeam
API
Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
Vanilla Forums integrates with the following business systems and applications:
WordPress
Zendesk
GitHub
Salesforce
MailChimp
Facebook
Twitter
LinkedIn
WishList
Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
In case you continue having doubts about which service will be best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular each software is and how big is its online presence. For example Vanilla Forums Twitter profile has currently 4096 followers. At the same time Salesforce Community Cloud Twitter is followed by 434453 people.
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