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Compare UXCam vs MaritzCX

What is better UXCam or MaritzCX? Reviewing products to find the best Customer Experience Management Software need not be complicated. On our review platform, we enable you to match UXCam and MaritzCX and promptly analyze their unique elements. We allow you to check their features, supported devices, support service, prices, terms, and many more.

It's also possible to compare their overall score (8.0 for UXCam vs. 8.5 for MaritzCX) and overall customer satisfaction level (100% for UXCam vs. 97% for MaritzCX). Spend some time and assess your top choices and find out which one is best for your company. Likewise, you must consider the software company’s credibility; can they be relied upon and will they still be operating in a few years time?

We know that not all people have enough time to try out dozens of various services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Session Analysis
  • Crash Analysis
  • 3rd Party Integration
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • Legal Guidance

Pricing Info

UXCam offers the following basic and enterprise pricing packages:

Free

  • Session Analysis
  • Crash Analysis
  • Third Party Integration
  • 500 video recordings per month
  • 5,000 UX metadata recordings per month
  • 1 month of data retention
  • Record in a single app
  • Single member

Premium – $299/month or $199/month (Annual Billing)

  • All Free Features
  • User Analysis
  • 25,000 video recordings per month
  • 50,000 UX metadata recordings per month
  • 3 months of data retention
  • Up to 3 apps
  • Up to 5 team members

Professional – $599/month or $399/month (Annual Billing)

  • All Premium features
  • Screen Analysis
  • Full Screen
  • Advanced Replay
  • Rule-Based Recording
  • Offline Recording
  • Priority Support
  • 50,000 video recordings per month
  • 100,000 UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • Conditional video recording within first 2 million sessions per month
  • 6 months of data retention
  • Unlimited apps
  • Unlimited team members

Enterprise – Custom Enterprise Pricing

  • All Professional Features
  • Legal Guidance
  • Custom video recordings per month
  • Custom UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • 12 months of data retention
  • Unlimited apps
  • Unlimited team members

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

OLX, TaskRabbit, Delivery.com

Integrations

UXCam integrates with the following business systems and applications:

  • Crashlytics
  • Mixpanel
  • Amplitude
  • Google Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.

Company Email

hello@uxcam.com

Contact No.

Company's Address

UXCam Inc.
6250 Cypress Avenue
El Cerrito, CA, 94530
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Journey Mapping
  • Voice of employee
  • Strategy and design consulting
  • Survey builder
  • Data collection
  • Mystery shopping
  • Analyze
  • Dashboard and reports
  • Data mining
  • Text analytics
  • Market research analytics

Advanced analytics

Pricing Info

MaritzCX doesn’t avail its pricing structure to the public. Contact them for details on the enterprise pricing structure.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quantas, Sanofi, GM, Reliant, Drager,

Integrations

MaritzCX integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Microsoft Dynamics
  • Marketo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MaritzCX is a robust customer experience (CX) management software for large enterprises.

Company Email

sales@maritzcx.com

Contact No.

Company's Address

MaritzCX
3451 North Triumph Blvd
6th Floor, Lehi, UT 84043

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You don’t want exclusively a broad array of useful tools and flexible pricing plans from a credible Customer Experience Management Software. Almost as crucial as key features is a trustworthy customer support. You want to make sure that when you have any questions about UXCam or MaritzCX, or you run into a problem, or maybe you’ll want to request a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from personal training or at least an FAQ you can use.

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