xSellco Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Session Analysis
- Crash Analysis
- 3rd Party Integration
- Screen Analysis
- Full Screen
- Advanced Replay
- Rule-Based Recording
- Offline Recording
- Priority Support
- Legal Guidance
Pricing Info
Pricing Info
UXCam offers the following basic and enterprise pricing packages:
Free
- Session Analysis
- Crash Analysis
- Third Party Integration
- 250 video recordings per month
- 5,000 UX metadata recordings per month
- 1 month of data retention
- Record in a single app
- Single member
Premium
- Screen Analysis
- Full Screen
- Advanced Replay
- Rule-Based Recording
- Offline Recording
- Priority Support
- Up to 1 million monthly sessions
- 3 month data retention
- 20 user license
- Priority Support
- Unlimited apps
- Unlimited team members
Enterprise – Custom Enterprise Pricing
- All Premium Features
- Legal Guidance
- Custom video recordings per month
- Custom UX metadata recordings per month
- Possibility to buy additional recordings every month
- 12 months of data retention
- Unlimited apps
- Unlimited team members
Integrations
Integrations
UXCam integrates with the following business systems and applications:
- Crashlytics
- Mixpanel
- Amplitude
- Google Analytics/Firebase
- Adobe Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OLX, TaskRabbit, Delivery.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.
Company Email
hello@uxcam.com
Contact No.
Company's Address
UXCam Inc.
6250 Cypress Avenue
El Cerrito, CA, 94530
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
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You don’t want simply a broad array of functionalities and flexible pricing packages from a popular Customer Experience Management Software. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about UXCam or xSellco Feedback, or you face some problems, or perhaps you’ll want to request a certain update or functionality useful to your company you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. It’s also a major asset if you can profit from individual training or at least an FAQ you can use.
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