What is better UXCam or NICE inContact CXone? A good way to find the right Customer Experience Management Software product for your firm is to cross-check the solutions against each other. Here you can compare UXCam and NICE inContact CXone and see their functions compared contrastively to help you pick which one is the better product.
Also, you can examine their overall ratings, such as: overall score (UXCam: 8.0 vs. NICE inContact CXone: 8.8) and user satisfaction (UXCam: 100% vs. NICE inContact CXone: 91%). Browse through their differences and similarities and find out which one outperforms the other. Likewise, think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
As of now, the best solutions in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
UXCam integrates with the following business systems and applications:
Crashlytics
Mixpanel
Amplitude
Google Analytics/Firebase
Adobe Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OLX, TaskRabbit, Delivery.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An app testing and management tool designed for app developers, enabling them to discover issues and problems in their apps from an end user's perspective with the ultimate goal of delivering the best user experience.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
If you are still having second thoughts about which product will be best for your company it may be a good idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given product is and how large is its online presence. For instance UXCam Twitter account has currently 2196 followers. At the same time NICE inContact CXone Twitter is followed by 8590 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
