What is better UVdesk Helpdesk or Salesmate? Getting the suitable CRM Software product is as straightforward as evaluating the good and poor functionalities and terms offered by UVdesk Helpdesk and Salesmate. Here you can also match their general scores: 8.2 for UVdesk Helpdesk vs. 8.7 for Salesmate. Or you can check their general user satisfaction rating, 100% for UVdesk Helpdesk vs. 100% for Salesmate.
We suggest that you take some time to examine their differences and figure out which one is the better alternative for your company. Moreover. remember to factor in your company’s or industry’s special circumstances, for example, a multilingual app for a global company or a mobile app to help you work on the go.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Salesmate makes your digital ecosystem more connected and streamlined with the following integrations:
Google Apps
Cognito Forms
Shopify
ActiveCampaign
Squarespace
WebMerge
RingCentral
Slack
Gravity Form
MailChimp
Wufoo
Clearbit
Zapier
WordPress
Microsoft Calendar
AWeber
Mad Mimi
Sendlane
SendinBlue
Formstack
Harvest
Woodpecker
Invoice Ninja
Livestorm
PieSync
Salesmate also offers API access and is working towards integrating with Google Data Studio.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
RKA Ventures, LLC, HoldMyTicket, Airshark
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive solution that lets sales teams engage communication tools with only a few clicks. These include in-app calling and texting tools, allowing agents to reach out to leads and customers instantly.
Company Email
Contact No.
Company's Address
Salesmate
RapidOps, Inc.
525 North Tryon Street, Suite 1600
Charlotte, NC 28202
USA
No CRM Software will be perfect enough to solve all the needs of a company. While main functionalities of UVdesk Helpdesk and Salesmate are important you should also thoroughly examine the integrations provided by every service. Quote frequently your team will already be working with some other SaaS software in your company and it’s much more beneficial to choose apps that integrate well with one another. With that approach you will be able to ensure an effortless exchange of information between your teams and software used, which can significantly reduce time spent on migrating between one software and the other.
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