What is better Userlike or Freshchat? When scouting for the ideal Customer Support Software for your firm it is recommended that you examine the functions, costs, along with other essential data regarding the product and vendor. Here, you can examine the parallels and differences between Userlike (overall score at 8.5 and user satisfaction at 100%) and Freshchat (overall score at 9.2 and user satisfaction at 96%).
It's also possible to look at their specific modules, like functions, plans, pricing, terms and conditions, etc. What is more, analyze the terms carefully for information on extra charges, including, installation, independent customer service, upgrade fees, storage fees, and more.
Our experts made sure to prepare reviews of all popular Live Chat Software solutions available out there, but among them these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
It may not always be enough to simply compare Userlike and Freshchat with each other. Even though specific functionalities, cost and user comments are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by every software. In many cases a less dominant software may turn out to be a great choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which shows that despite lesser market presence it’s a significant contender to the apps that rule the market.
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