What is better UseResponse or Intercom? Today’s corporations want the top Customer Support Software product to remain competitive. On this page we help you with buying the right solution, by allowing you to compare UseResponse and Intercom down to the very details of their individual modules.
You can also make use of our total scoring values, which rate the software overall quality and performance. UseResponse got a 8.8 score, while Intercom has a score of 8.9. Likewise, you may compare their general user satisfaction rating: 100% (UseResponse) against 96% (Intercom). Remember to opt for the solution that best answers your top needs, not the application with a lot of features.
At the moment, the top products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
When you select a service that you are sure will work best for your team you shouldn’t just focus on what professionals have to say about it. In many cases personal experience with the solution may be different, depending on specific preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each software to give you an immediate overview of how actual users of UseResponse and Intercom rate their contact with the product. Our algorithm is built around complex analysis of product appearances on other websites, social media as well as blogs, so you will receive a comprehensive and reliable landscape of what other people think about every solution. In this example UseResponse has a total satisfaction rating at 100% while for Intercom 96% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
