What is better User.com or Paldesk? To ensure that you purchase the most useful and productive Customer Support Software for your company, you should compare products available on the market. For example, here you may match User.com’s overall score of 8.4 against Paldesk’s score of 8.5. You can even review their general user satisfaction: User.com (100%) vs. Paldesk (91%).
In addition, you can assess their strengths and weaknesses feature by feature, including their offered terms and prices. By comparing products you are more likely to pick the best software for your requirements. Of course you should know your unique needs to realize which solution matches those needs.
In case you you would like to quickly find the best Live Chat Software according to our review team we recommend you check out the following products: Vision Helpdesk, Zendesk, Pipedrive.
User.com integrates with the following systems and applications:
Slack
Shopify
Magento
WordPress
Twilio
Zapier
PrestaShop
Squarespace
Salesforce
Drupal
Segment.io
BigCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Live Chat and Marketing Automation platform businesses use to attract and engage customers in real time, and to provide an outstanding customer experience.
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
Every time you research various Customer Support Software apps you shouldn’t simply study their features list and offered pricing plans. Keep in mind the software must be adjusted to your standards and business so the more flexible their offer the better. Explore what systems are supported by User.com and Paldesk and ensure you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, because this may be a critical factor for many companies.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
