What is better User.com or Kayako? A good way to choose the right Customer Support Software product for your organization is to cross-check the solutions against each other. Here you can compare User.com and Kayako and see their features compared thoroughly to help you select which one is the more effective product.
Also, you can compare their overall ratings, for instance: overall score (User.com: 8.4 vs. Kayako: 9.0) and user satisfaction (User.com: 100% vs. Kayako: 95%). Examine their differences and similarities and discover which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your company outgrow the app in the next 3-5 years?
We are aware that not all people have the time to examine dozens of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
User.com integrates with the following systems and applications:
Slack
Shopify
Magento
WordPress
Twilio
Zapier
PrestaShop
Squarespace
Salesforce
Drupal
Segment.io
BigCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Live Chat and Marketing Automation platform businesses use to attract and engage customers in real time, and to provide an outstanding customer experience.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Every time you pick a product that you believe will be an actual asset for your business you shouldn’t only focus on what professionals have to say about it. Quite frequently personal experience with the product may be different, depending on your own goals and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each service to give you a reliable overview of how actual users of User.com and Kayako evaluate their contact with the service. Our algorithm is based on complex analysis of product appearances on other websites, social networks and blogs, so you are going to get a comprehensive and credible landscape of what other users think about each product. In this example User.com got a total satisfaction rating at 100% while for Kayako 95% of users claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
