What is better Unymira Knowledge Center or Scorebuddy? If you’re getting a hard time deciding on the best Customer Support Software product for your circumstances, try to do a comparison of the available software and determine which service offers more advantages. For instance, here you can examine Unymira Knowledge Center (overall score: 8.0; user rating: N/A%) vs. Scorebuddy (overall score: 7.3; user rating: 100%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current budget. Working with a clear table to compare their features will significantly boost the odds of finding the appropriate product for your company. Take a closer look at other aspects of the software like intuitiveness, flexibility, scalability, and pricing terms.
People who want to save some time or want a Call Center Software suggestion from our experts may want to take a look at these top choices for the current year: JustCall, Freshdesk Contact Center, Zendesk.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
The solutions compared on this page are only a small part of our full Customer Support Software category and you should take into account that there could be more reliable alternatives out there. If you want to ensure you make the best possible choice for your team we definitely encourage you to try out more apps first. You may also want to consult our top 10 Customer Support Software list to see which solutions are in the current year the highest-rated ones and leaders in the market.
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