uContact
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD Virtual Hold
- Recording
- PBX Audio, Video, Desktop Softphone
- IVR
- Voice Broadcast TTS – ASR
- Dialers Preview, Progressive, Power, Predictive
- SMS
- Web Chat
- Click2Call & Call Back
- Social Networks
- Other text channels
- Real Time Monitoring
- Quality management
- Workforce Optimization
- Reporting Analytics
- Workflow Designer
- Forms Designer
Pricing Info
Pricing Info
uContact offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Classic – $35/user/month
- ACD
- Inbound, Outbound, Blended
- Dialers: Preview,Progressive,Power & Predictive
- IVR
- Sophisticated PBX
- Coaching, Whispering & Barge in
- Real time monitoring
- CRM Lite
Omni – $45/user/month
- All Classic features
- Unified Inbox
- SMS
- Web Chat: with audio and video call
- Web Clic to Call
- Web Call Back
- Multichannel recording
- Live Assistance
Play – $45/user/month
- All Classic features
- Gamification
- Customizable games
- Objectives by agent, group, and area
- Customizable measures and objectives
- Badges
- Daily game
- Rankings
- Dynamic queries
Full – $55/user/month
- All features in Classic, Omni, and Play
Integrations
Integrations
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Company Email
socialnetworks@integraccs.com
Contact No.
Company's Address
Juan Pablo Laguna 3493
11300 Montevideo
Uruguay
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Predictive Dialing
- Ringless Voicemail
- Voice Broadcasting
- Rich Text Messaging
- Automation
- Security
- Support
Pricing Info
LeadsRain offers four enterprise pricing packages that depend on features and functionalities. The pricing per the main feature is as follows:
Cloud-Based Predictive Dialer
- 1.25¢
- Pay per use plan
- Recommended for 1-5 agents
- Pay-per-use model
- Instant use
- Billing starts once the call is answered
- Toll-free number offered at $40/number/month
- E-mail service can be an add on at $10/month
Ringless Voicemail
- 1.5¢/minute
- Pay per use plan
- Charges applied only on successful voicemail drops
- Charges for Hawaii and Alaska will be 10¢/minute
Voice Broadcasting –
- 1.25¢/minute
- Pay per use plan
- Pricing starts once the call is answered
- Charges applied on a per-minute basis
Rich Text Messaging
- 1.3¢ base rate
- Pay per use plan
- Rich media
- Comes with caller ID at $1/caller ID/month
- Each caller ID can send 200 SMS/day
Integrations
LeadsRain integrates with more than 5,000 third-party apps and some are the following:
- SalesForce
- PipeDrive
- Zoho
- Zapier
More details available at: https://leadsrain.com/resources/integration/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cablevision, Yandex, The Republican Party
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Comprehensive CRM software for foolproof SMS and voice marketing campaigns.
Company Email
support@leadsrain.com
Contact No.
Company's Address
LeadsRain
20C Trolley Square,
Wilmington, DE 19806
USA
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All the data, information and statistics that we offered in this analysis were taken from official company pages, marketing materials available online, actual experience from real users as well as our individual hands-on use of every software by an expert. We pay a lot of attention to extensively test each software, so we not only examine it internally, but we also match our observations with experiences of other people from the B2B community.
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