Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- WebRTC Support
- Audio/Video Communication
- Talk On the Go
- White Labeling
- Auto Provisioning
- On-Demand Customization
- Push Notifications
- Encrypted Communication
Pricing Info
Pricing Info
Tragofone SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Tragofone is a mobile VoIP softphone tool with auto-provisioning, white-labeling, and WebRTC features for an on-the-go unified communication solution.
Company Email
sales@tragofone.com
Contact No.
Company's Address
Tragofone Comparisons
Popular Tragofone Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Almost as crucial as features and customer support responsiveness are pricing packages given by Tragofone and Hiver. Even though pricing should not be a deciding factor it’s without a doubt a key thing to consider. You should look for a flexible pricing plan that can be adjusted to your company size and painlessly scaled up if your team expands. Be sure that you don’t choose pricing plans that include additional features that you won’t find useful and always try to contact with the vendor directly because big companies can frequently count on more affordable prices. You should also try out a free trial or demo of each service to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to invest any money and offers a solid overview of what it’s like to work with Tragofone and Hiver.
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