What is better TOPdesk or ALVAO? We are here to improve the cumbersome process of contrasting Help Desk Software products for you. For example, on this page you can check the overall performance of TOPdesk (8.5) and contrast it with the overall performance of ALVAO (8.7). You can also match their overall user satisfaction rating: TOPdesk (96%) vs. ALVAO (96%).
What’s more, lexamine their services carefully to check which product can better address your company’s requirements. In general, any business app must let you to immediately check the big picture, all the while allowing you quick access to the details.
Those of you who don't have much time or could use a Service Desk Software recommendation from our team might want to take a look at these top choices for this year: Zendesk, LiveAgent, Freshservice.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Every time you research different Help Desk Software solutions you shouldn’t simply study their features list and offered pricing plans. Pay attention to the fact that the service must be meeting your requirements and team so the more flexible their offer the better. Learn which OSes are supported by TOPdesk and ALVAO and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this might be a deal breaker for many businesses.
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