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Compare Toonimo vs MetaCaseDesk

What is better Toonimo or MetaCaseDesk? Choosing the right Help Desk Software for your organization is complicated with various features, choices, and offers to check. However, using our review platform will allow you to cut down the necessary steps by displaying all key services in one place.

For instance, you can compare Toonimo and MetaCaseDesk for their tools and overall scores, in this case, 8.5 and 8.0, respectively. Furthermore, you can see which software has better general user satisfaction rating: 100% (Toonimo) and 100% (MetaCaseDesk) to find out which one is the better option for your company. Don’t simply pick the software with the most attractive price, but the software that gives the most cost-effective value.

We realize that not all companies have the time to try out dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG editor
  • Real voice recording
  • Custom-built messaging
  • Behavior based triggers
  • Fully adaptive to mobile
  • Seamless integration
  • A/B testing for different scripts
  • Analytics dashboard
  • Custom graphic elements
  • 3D animated characters

Pricing Info

Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes

Integrations

  • LivePerson
  • LiveChat
  • Userlike Live Chat
  • Zopim Live Chat
  • Olark Live Chat
  • iridize
  • Google Analytics
  • WalkMe
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs.

Company Email

info@toonimo.com

Contact No.

Company's Address

228 Park Avenue South
New York, NY 10003

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Microsoft ShrePoint Server Support
  • Analytical Dashboard
  • SLA Configuration & Notifications
  • Support Web Portal
  • Customer Web Portal
  • New Tickets Intake via Emails
  • Groups, Roles and Permissions
  • Multiple Instances Deployment in a SharePoint Environment
  • Multiple Authentication
  • Custom Fields
  • Auditing
  • Ticket Configuration
  • Assign/Re-Assign Tickets
  • Easy Integration
  • Email Alerts
  • Secured Access to Confidential Data

Pricing Info

MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.

Company Email

info@MetaCaseDesk.com

Contact No.

Company's Address

2500 Plaza 5, 25th Floor
Harborside Financial Center
Jersey City, NJ 07311

TalentLMS

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Administrative Reporting
  • Automated Actions
  • Certification Management
  • Course Authoring
  • Course Catalog
  • Course Marketplace
  • Custom Branding
  • Custom Fields
  • Custom Homepage
  • Custom Reporting
  • Data Import/Export
  • Defined User Roles
  • Display Transcripts
  • E-commerce
  • Exam Engine
  • File Exchange
  • Grading
  • ILT Support
  • Individual Plans
  • Mobile Access
  • Multi-organization Structure (Branches)
  • Notifications
  • Registration Management
  • Testing
  • Training Metrics
  • Web Conference

Pricing Info

TalentLMS provides a completely free version of their product plus eight paid editions priced competitively for businesses of varying size and budget. The free plan supports up to 5 users and up to 10 courses which should be more than enough to test all the capabilities of the software. You can start your free plan of TalentLMS here. Users can also choose from standard or unlimited plans (with unlimited registered users) with the option of getting billed monthly or annually. The following standard plans are available:

Free Plan – $0

  • Up to 5 users
  • Up to 10 courses
  • Unlimited email support

Starter Plan – $59/month (billed annually) or $79/month (billed monthly)

  • Up to 40 users
  • Unlimited courses
  • Unlimited email support

Basic Plan – $129/month (billed annually) or $1529/month (billed monthly)

  • Up to 100 users
  • Unlimited courses
  • Single Sign-On support

Plus Plan – $249/month (billed annually) or $329/month (billed monthly)

  • Up to 500 users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

Premium Plan – $429/month (billed annually) or $529/month (billed monthly)

  • Up to 1000 users
  • Unlimited courses
  • Live Chat Support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions

In addition to that there are also the following active plans available:

Starter Active – $129/month (billed annually) or $159/month (billed monthly)

  • 40 active users/month
  • Unlimited registered users
  • Unlimited courses
  • $4 per additional active user

Basic Active – $239/month (billed annually) or $299/month (billed monthly)

  • 100 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $4 per additional active user

Plus Active – $349/month (billed annually) or $449/month (billed monthly)

  • 250 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $3 per additional active user

Premium Active – $479/month (billed annually) or $599/month (billed monthly)

  • 500 active users/month
  • Unlimited registered users
  • Unlimited courses
  • Live Chat support
  • Unlimited email support
  • Single Sign-On support
  • Custom reports
  • Triggered actions
  • $2 per additional active user

To learn more about TalentLMS pricing, including its enterprising plans visit their website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

cPanel, Shopify, The University of Arizona

Integrations

TalentLMS supports integrations with the below business applications:

  • Gmail
  • MailChimp
  • PayPal
  • Salesforce
  • Sharepoint
  • Shopify
  • Stripe
  • WordPress
  • Zapier
  • Zendesk
  • Zopim
  • BambooHR

TalentLMS was the first LMS to provide support for the integration gateway Zapier.com, enabling users to integrate with more than 200 services.

Natively, the platform allows you to integrate content from external sources such as Scribd, Sharepoint, Wikipedia, Vimeo, YouTube, and others. Plus, it supports interoperability with third party learning apps via the TinCan and SCORM APIs, as well as smooth integration with the BigBlueButton teleconference service.

YouTube, Vimeo, Wikipedia, Sharepoint, Scribd, and the like, interoperability with third party learning tools through the SCORM and TinCan APIs, as well as seamless integration with the BigBlueButton teleconference service.

TalentLMS’ reporting engine can export data in Excel format for further processing and the platform provides native support for Single Sign-On (SSO) based on the LDAP and SAML2 standards, and it integrates with Okta and OneLogin. Finally, the LMS offers its own API to help you develop custom integration with any legacy system or enterprise service.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TalentLMS is a super-easy, cloud LMS to train your employees, partners, customers, or students.

Company Email

marketing@talentlms.com

Company's Address

Epignosis LLC
315 Montgomery Street, 9th Floor
San Francisco, California
CA 94104
United States of America

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No Help Desk Software will be perfect enough to solve all the needs of a business. While main features of Toonimo and MetaCaseDesk should matter you should also carefully explore the integrations provided by each service. In many cases you will already be making use of various kinds of B2B software in your company and it’s definitely wiser to choose products that integrate well with each other. That way you will be able to ensure a smooth exchange of information between your teams and apps, which can really reduce time wasted on migrating between one product and the next.

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