What is better TeeDee or Vivantio? We are here to simplify the process of comparing Customer Support Software products for you. For instance, on this page you can verify the overall performance of TeeDee (8.0) and contrast it with the overall performance of Vivantio (8.4). You may also match their overall user satisfaction rating: TeeDee (100%) vs. Vivantio (93%).
Likewise, you can read their features thoroughly to find out which product can better tackle your company’s requirements. In general, any business app must let you to quickly view the big picture, all the while giving you immediate access to the details.
Those of you who are pressed for time or want a Live Chat Software suggestion from our experts might want to take a look at these top choices for this year: Zendesk, Pipedrive, Vision Helpdesk.
TeeDee uses a credit-based system based on a pay-as-you-go pricing scheme. You can buy prepaid credits for your chatbot sessions/interactions and pay only what you use. Here are enterprise pricing details:
Free Trial – $0
Free 1,000 TeeDee credits on signup
No credit card required
Byte – $4
100 Credits
Kilobyte – $19
500 Credits
Megabyte – $38
1,000 Credits
Gigabyte – $90
2,500 Credits
Note: 1 credit = 1 unique session or interaction between chatbot and customer over a 24-hour period.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be sufficient to just compare TeeDee and Vivantio with one another. Even though reliable features, pricing plans and user comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every app. Frequently a less known solution may turn out to be an amazing choice that was distinguished with industry awards such as our Supreme Software Award which shows that in spite of limited market presence it’s a worthy contender to the software that dominate the market.
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