What is better Teamwork Desk or Rescue by LogMeIn? A great way to choose the right Help Desk Software product for your firm is to cross-check the solutions against each other. Here you can compare Teamwork Desk and Rescue by LogMeIn and see their capabilities compared contrastively to help you decide on which one is the superior product.
Likewise, you can examine their overall ratings, including: overall score (Teamwork Desk: 8.0 vs. Rescue by LogMeIn: 7.4) and user satisfaction (Teamwork Desk: 100% vs. Rescue by LogMeIn: N/A%). Check their differences and similarities and see which one outperforms the other. Moreover, think about how your business will look like in the future; will your company outgrow the app in the next couple of years?
People who are pressed for time or want a Help Desk Software suggestion from our experts might want to examine these top choices for the current year: Salesforce Service Cloud, Zendesk, Freshdesk.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
You shouldn’t count on simply a broad set of useful tools and adjustable pricing plans from a reliable Help Desk Software. Almost as crucial as core features is a top-notch customer support. You want to make sure that when you have any questions about Teamwork Desk or Rescue by LogMeIn, or you run into a problem, or perhaps you’ll need to ask for a certain change or functionality useful to your team you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to enjoy personal training or at least a knowledge base you can use.
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