What is better TeamViewer or Helpman? If you need an efficient Customer Support Software product for your business you need to make time to evaluate several options. It doesn’t have to be complex, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product performs. For instance, on this page you can see TeamViewer’s overall score of 8.4 and compare it against Helpman’s score of 8.0; or TeamViewer’s user satisfaction level at N/A% versus Helpman’s N/A% satisfaction score.
The comparison will allow you to find out the strengths and weaknesses of each application, and make up your mind on which matches your requirements better. Beyond the robust features, the software which is simple and intuitive is always the better product.
We are aware that not all companies have the time to examine dozens of various services, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
No Customer Support Software will be able to cover all the requirements of a specific team. Though main features of TeamViewer and Helpman should matter you should also thoroughly analyze the integrations provided by every service. Quote frequently your team will already be working with some other SaaS software in your company and it’s definitely more beneficial to choose products that integrate well with each other. With that approach you can be certain of an effortless transfer of data between your teams and software used, which can really reduce time spent on migrating between one solution and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
