What is better TeamSupport or CurrentWare? Reviewing products to find the best Customer Support Software need not be hard. On our review platform, we enable you to match TeamSupport and CurrentWare and promptly analyze their varying features. We allow you to check their uniqe benefits, supported devices, customer support, pricing, terms, and more.
You can also review their overall score (9.1 for TeamSupport vs. 8.0 for CurrentWare) and overall customer satisfaction level (99% for TeamSupport vs. 96% for CurrentWare). Devote time to review your leading options and see which one is ideal for your company. Likewise, you must assess the software company’s business viability; can they be relied upon and will they still be around a few years from now?
Right now, the top products in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $5/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $5/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $5/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $5/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $12 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
You don’t want just a broad range of features and scalable pricing plans from a well-known Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that if you have any questions about TeamSupport or CurrentWare, or you struggle with some problems, or maybe you’ll need to request a certain update or functionality beneficial to your business you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.
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