What is better TeamSupport or Atlassian Confluence? To make sure you purchase the most helpful and productive Customer Support Software for your firm, you have to compare products available on the market. For example, here it is possible to match TeamSupport’s overall score of 9.1 against Atlassian Confluence’s score of 9.1. You can also review their general user satisfaction: TeamSupport (99%) vs. Atlassian Confluence (98%).
What’s more, you can evaluate their pros and cons feature by feature, including their contract conditions and prices. By comparing products you are improving your chances to pick the best software for your company. It’s clear you must understand your unique needs to realize which solution addresses those needs.
At this time, the leading products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
No Customer Support Software will manate to solve all the requirements of a specific team. Even though main features of TeamSupport and Atlassian Confluence are important you should also thoroughly examine the integrations offered by a given solution. In many cases you will already be working with some other B2B software in your company and it’s always better to select apps that integrate well with each other. With that approach you can be certain of an effortless exchange of information between your teams and services, which can considerably reduce time wasted on migrating between one service and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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