Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Smart FAQs
- Elastic Search + Airim Magic
- Multiple Contact Options
- Embed Forms and Surveys
- Leave Intent Triggers
- Strong Call to Action
- Tooltips
- Customizable Colors
Pricing Info
Check out Airim’s basic and enterprise pricing options and see which ones suit your business best.
Free
- Up to 1,000 unique website visitors /month
- Unlimited FAQs
- Triggers and
- Targeted Messaging
- Lead Contact Form
Medium Traffic – $199/month
- All Free features
- Up to 100,000 unique
- website visitors /month
- API Integration (Zapier)
- Custom Forms and
- Targeted Offers
- 24 X 7 Priority Support
High Traffic – $799/month
- All Medium Traffic features
- Up to 1,000,000 unique
- website visitors /month
- Dedicated Account Manager
- Logic-based Forms
- Custom Reporting
Enterprise – Custom Enterprise Pricing
- All features
- Customer Interaction Newsfeed
- Custom Analytics Dashboard
- Data Loss Prevention (DLP)
- Other Custom Services
Integrations
Airim integrates with the following business systems and applications:
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Practo, Zoomcar, Exotel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Airim widget is the quickest way for visitors to find the right content in the user's website or app. It helps them sell faster at scale, as well as get a highly accurate real-time picture of what the target market actually needs.
Company Email
hi@airim.co
Contact No.
Company's Address
Airim Inc.
Bengaluru, KA 560001
India
Airim Comparisons
Popular Airim Alternatives
If you test different Communications Software services you shouldn’t simply look at their list of features and available pricing packages. Consider that the software should be meeting your needs and team so the more flexible their offer the better. Check what platforms are supported by Talkdesk and Airim and make sure you will get mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, because this could be a key element for many firms.
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