What is better SysAid or HxGN EAM? There are many IT Asset Management Software products in the market today. The simplest way to find out which one fits your needs best is to examine them side by side. For instance, here you can review SysAid and HxGN EAM for their overall score (9.2 vs. 9.6, respectively) or their user satisfaction rating (98% vs. N/A%, respectively).
You can even compare their capabilities and pricing terms and other helpful facts below. When matching products make sure to check their related advantages and mark their disparities to get a clearer picture of both deals. What is more bear in mind to check secondary features like security, backup, intuitiveness, and customer service.
Our experts made sure to prepare reviews of all popular Help Desk Software products offered out there, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
HxGN EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.
HxGN EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:
Oracle
SAP
Peoplesoft
JD Edwards
Geospatial Systems
ESRI
Custom or Legacy Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMO, Drager Service, CERN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards, and reduce operational and maintenance costs. Its dynamic architecture ensures high uptime to meet the needs of businesses as they grow.
It may not always be enough to simply compare SysAid and HxGN EAM against one another. Even though reliable features, cost and user reviews are all important and should be included when making a final decision, you should also check out the recognition and awards merited by each solution. In many cases a less known app may turn out to be an amazing choice that was a winner of many industry awards such as our Exceptional Customer Support Award which reveals that in spite of limited market presence it’s a significant contender to the services that dominate the market.
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