SysAid
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket management
- Self-service portal
- Knowledge base
- Password reset
- Remote control
- CMDB
- Chat
- Automation
- Hardware/software inventory management
- Help desk integration
- Patch Management
- Monitoring
- Broadcast messages
Pricing Info
Pricing Info
Integrations
Integrations
Once integrated, you’ll benefit from extended capabilities from within SysAid.
- BI Analytics, powered by Qlik
- TeamViewer for a robust remote control solution
- GFI Software for superior patch management capabilities.
- Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
- In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Company Email
support@sysaid.com
Contact No.
Company's Address
128 Chestnut Street
Newton, MA 02465
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Centralized Hub
- Forms & Email Automation
- Trello Support Cards
- User Analytics
- Optimized Search
- Form Customization
- Custom URL
Pricing Info
Hipporello Service Desk’s SME and enterprise pricing information is only available via quote request.
Integrations
Hipporello Service Desk supports native integration with Trello.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Hipporello Service Desk transforms Trello into a unified support hub for IT and business teams.
Company Email
support@hipporello.com
Contact No.
Company's Address
Hipporello, Inc.
3637 Mission Avenue,
Building A, Suite 4, PMB 36258,
Carmichael, CA 95608
United States
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When you select a product that you believe will work best for your business you shouldn’t simply pay attention to what experts have to say about it. Very often individual experience with the service may be different, depending on your own goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each solution to give you a quick impression of how real users of SysAid and Hipporello Service Desk evaluate their experience with the app. Our algorithm is based on detailed analysis of product appearances on other websites, social networks and blogs, so you are going to receive a complete and reliable picture of what other users think about each app. In this example SysAid got a total satisfaction rating at 98% while for Hipporello Service Desk 100% of users say they had a positive experience with it.
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