What is better SysAid or Deskpro? If you wish to get a easy way to find out which Help Desk Software product is better, our unique system gives SysAid a score of 9.2 and Deskpro a score of 7.3 for all round quality and performance. In addition, SysAid is rated at 98%, while Deskpro is rated N/A% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, prices, and others. Check if the application lets you to customize a few of its workflows to make sure it matches your own business workflows.
As of now, the best products in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
The software compared on this page are merely a small sample of our full Help Desk Software category and you should keep in mind that there may be better alternatives out there. If you would like to ensure you make the best possible choice for your team we definitely encourage you to try out more software first. You can also consider to check out our top 10 Help Desk Software list to see which products are currently the best ones and leaders in the market.
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