What is better Symphony Summit or ConnectWise Automate? If you’re having a difficult time picking the right Customer Support Software product for your needs, try to compare the available software and find out which one offers more positive aspects. For example, here you can examine Symphony Summit (overall score: 8.0; user rating: 100%) vs. ConnectWise Automate (overall score: 8.5; user rating: 92%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly improve the likelihood of getting the right product for your company. Look closely at other aspects of the software such as intuitiveness, flexibility, scalability, and pricing terms.
We know that not all businesses have the time to try out dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
In case you continue having doubts about which solution will be best for your company it may be a sensible idea to analyze each service’s social metrics. Such metrics are frequently a sign of how popular every software is and how large is its online presence. For example, in case of Facebook Symphony Summit has 212 likes on their official page while ConnectWise Automate profile is liked by 14550 people.
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