Supportbench
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Data Management
- Cross Tabulations & Visualisations
- Advanced Analytics
- Reports & Web Dashboards
Pricing Info
Pricing Info
Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.
Pro – $950
Comes with the following tools and functionalities:
- Data Treatments
- Merging of datasets
- Cross Tabulation
- Visualization
- Banner Tables
- Significance Tests
- Web Dashboard
- MS integration
- Collaboration Space
- Dynamic filters in web dashboards
- Custom drill down and segmentation
- User guide, training videos, sample data
- Support (via email)
- Training
- Option for Dedicated Instance
Pro+ – $1,400
Comes with all the Pro package features plus:
- Data integration
- Working with tracking surveys
- Automation of web dashboards
Analytics Pro – $2,000
Comes with all the Pro_ package features plus:
- Key driver analysis
- Text analysis
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.
Company Email
apps@bridgei2i.com
Contact No.
Company's Address
1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,
Surveyi2i Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
info@supportbench.com
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
Supportbench Comparisons
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Every time you pick a solution that you believe will be an actual asset for your team you shouldn’t only pay attention to what professionals have to say about it. Quite frequently personal experience with the solution may be different, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate overview of how real users of Surveyi2i and Supportbench evaluate their experience with the software. Our system is based on detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a full and reliable overview of what other customers think about every service. In this case Surveyi2i has a total satisfaction rating at 100% while for Supportbench 93% of users express they had a positive experience with it.
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