Oracle Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited surveys
- Unlimited questions
- Easy-to-use survey editor
- Professional reports
- Ad-free surveys
- Print reports to PDF
- Survey library
- Survey folders
- Hidden fields
- Advanced question types
- 200 responses/survey
- Data export
- Page skip logic
- Email notifications
- Customizable look and feel
Pricing Info
Pricing Info
SurveyExpression offers three accounts:
Free Account
- 200 responses/survey
- Ad-free surveys
- Advanced question types
- Easy-to-use survey editor
- Hidden fields
- Print reports to PDF
- Professional reports
- Single user account
- Survey folders
- Survey library
- Unlimited questions
- Unlimited surveys
Corporate Account ($300/year)
- All features of free account +
- 50,000 email invitations/month
- Cross-tab reports
- Customizable look and feel
- Data export
- Email notifications
- Multi-users (maximum 100)
- Page skip logic
- Priority email and phone support
- Remove all our branding from survey page
- Report filtering
- Report sharing
Dedicated Account ($2,400/year)
- All features of corporate account +
- 100,000 email invitations/month
- Custom domain
- Dedicated account manager
- White label
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SurveyExpression helps users design smart and beautiful online surveys using its web interface. Advanced features are just a click away.
Company Email
office@surveyexpression.com
Contact No.
Company's Address
Bd. Decebal, Nr. 25-29, Olympia Tower, Etaj 10, Sector 3, Bucharest, Romania, postal code 030964
SurveyExpression Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Actionable insight reports
- Add-ins and custom code compatible
- Case management and guided resolution
- Complete customer profiles
- Compliance management
- Cross-channel customer interaction history
- Custom policy automation tool
- Customer intent + content matching
- Customizable and pre-built reports and dashboards
- DIACAP, NIST, HIPAA, FISMA compliant
- Email support, live chat, and virtual assistants
- Facebook experience builder
- Knowledgebase creation and management
- Multi-channel social brand monitoring
- Multiple customer self-service tools
- Offer personalized, tailored services/advice
- Open API
- PCI Certified Cloud, Government Cloud for DoD
- Service Level and Change Management
- Unified multi-channel support
Pricing Info
Call Oracle Sales for a quote.
Pricing Features
- Annual cancellation option
- Fixed price multi-year contract
- Flex up/down licensing / usage
- Flexible upgrade schedules
- Money back guaranteed SLAs
Oracle Service Cloud offers the following pricing packages:
Standalone Chat Dynamic Agent Desktop
- From $90/seat
- Analytics
- App Builder Experience Designer
- Chat
- Chat Incident (Case) and Service Contract Management
- Cloud Platform
- Core Solution Components
- Feedback Cloud Service – Chat Surveys
- Knowledge
Standard Dynamic Agent Desktop
- From $110/seat
- Analytics
- App Builder Experience Designer
- Core Solution Components
- Dynamic Agent Desktop including: contextual workspaces, opportunity tracking, and mobile agent app
- Email Management Cloud Service
- Enhanced Cloud Platform
- Knowledge
- Multi-channel Incident (Case) and Service Contract Management
Enterprise Dynamic Agent Desktop
- From $140/seat
- Standard Edition
- Dynamic Agent Desktop including guided assistance
- Enhanced Cloud Platform
- Feedback
- Outreach
- Social Monitor
Enterprise Contact Center Dynamic Agent Desktop
- From $250/seat
- Enterprise Edition
- Chat
- Dynamic Agent Desktop including agent scripting and desktop workflow
- Enhanced Cloud Platform
- Product Registration
Integrations
Oracle Service Cloud offers open standard-based APIs to enable integration to your other systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, New Zealand Post, Air New Zealand, The University of Auckland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
Company Email
Contact No.
Company's Address
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065
Oracle Service Cloud Comparisons
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Almost as essential as useful features and customer support level are pricing plans provided by SurveyExpression and Oracle Service Cloud. Even though price should not be a deciding aspect it’s definitely an important thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and painlessly scaled up if your company expands. Be sure that you don’t opt for pricing plans that include extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can often benefit from discounts. You should also check out a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t require you to spend any money and gives you a reliable overview of what it’s like to work with SurveyExpression and Oracle Service Cloud.
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