What is better SurveyBunny or Nicereply? When comparing SurveyBunny and Nicereply, you can actually see which Survey Tools product is the more suitable choice. This ensures that your organization will be able to choose most productive and efficient software. You can check the specifics, for example available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their general scores to know which one appears to be more beneficial for your firm. SurveyBunny has 8.0 points for overall quality and 98% rating for user satisfaction; while Nicereply has 8.5 points for overall quality and 88% for user satisfaction. Similarly, you can also assess which software company is more credible by sending an email inquiry to both and see which vendor replies faster.
Our team put a lot of effort to review all popular Survey Tools services offered out there, but among all the ones we reviewed these three deserved our special attention: Sogolytics, Alchemer, Qualtrics Research Core.
SurveyBunny provides three plans for users to choose from, including a business/enterprise pricing plan that allows you to gather more survey responses and access export and integration capabilities. Here are the details:
Basic – $19/month ($228 for annual subscription)
Unlimited surveys
1,000 responses
1 team member
Unlimited web links
Unlimited social shares
Plus – $39/month ($468 for annual subscription)
Unlimited surveys
10,000 responses
5 team members
Unlimited web links
Unlimited social shares
Unlimited NPS
Poll
Unlimited file uploads
Advanced branching and piping & block randomization
Skip logic & question and answer piping
Manual data entry
Business – $79/month ($948 for annual subscription)
Unlimited surveys
25,000 responses
10 team members
Unlimited web links
Unlimited social shares
Unlimited NPS
Poll
Unlimited file uploads
Advanced branching and piping & block randomization
Skip logic & question and answer piping
Manual data entry
Google Sheets, Salesforce, Webhooks, and API integration
SurveyBunny is an online survey software that allows you to gather, share, and analyze valuable and actionable audience feedback and insights to enhance business decision-making.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
In the event you are still having doubts about which solution will be best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how extensive is its online presence.For example, if you check SurveyBunny LinkedIn account you’ll see that they are followed by 525 users. In case of Nicereply the amount of followers on their LinkedIn page is 91.
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