Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Client Dashboard
- Analytics
- Conjoint Analysis
- Discrete Choice
- Text Analytics
- Interactive Research
- Integration
- Multilingual
- Benchmarking
- Dial Testing
- Field Surveys
- Max Diff Analysis
- Heatmap Analysis
- TURF Analysis
- Developer API
- Scripting API
- Social Media
- Panel Management
- Respondent Access
- Mobile Research
- Mobile Surveys
- Gaming
- ShopTrac
- Offline Surveys
- Van Westendorp Analysis
Pricing Info
Pricing Info
SurveyAnalytics offers quote-based pricing, meaning that there is a separate SMB or enterprise pricing package for each user. Contact the company for more details, and ask for your quote.
Integrations
Integrations
At the moment, SurveyAnalytics offers a flawless integration with Salesforce.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SurveyAnalytics offers easy-to-use information collection and analysis tools that enable users to take control of feedback from real places in real-time.
Company Email
Contact No.
Company's Address
548 Market St #62790
San Francisco, CA 94104-5401
USA
SurveyAnalytics Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
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Almost as important as functionalities and customer support level are pricing options made available by SurveyAnalytics and Nicereply. While pricing should not be a deciding aspect it’s surely a key thing to think about. You should expect a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your company expands. Make sure you don’t pick pricing plans that have advanced features that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually benefit from special pricing. You should also try out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it’s like to work with SurveyAnalytics and Nicereply.
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