What is better SurveyAnalytics or Nicereply? If you want to get a easy way to find out which Survey Tools product is better, our exclusive method gives SurveyAnalytics a score of 8.4 and Nicereply a score of 8.5 for general quality and performance. Moreover, SurveyAnalytics is rated at N/A%, while Nicereply is rated 88% for their user satisfaction level.
You can also compare their product details, such as functions, tools, options, plans, prices, and many more. Check if the application can customize some of its processes to ensure the software matches your own business procedures.
We realize that not all businesses have the time to examine dozens of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Survey Tools category are: Qualtrics Research Core, Sogolytics, Alchemer.
SurveyAnalytics offers quote-based pricing, meaning that there is a separate SMB or enterprise pricing package for each user. Contact the company for more details, and ask for your quote.
At the moment, SurveyAnalytics offers a flawless integration with Salesforce.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SurveyAnalytics offers easy-to-use information collection and analysis tools that enable users to take control of feedback from real places in real-time.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
You shouldn’t expect just a wide range of functionalities and adjustable pricing plans from a reliable Survey Tools. Almost as essential as main features is a quality customer support. You want to ensure that when you have any questions about SurveyAnalytics or Nicereply, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from individual training or at least a knowledge base you can use.
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