What is better Surfboard or Ytel? Choosing the right Customer Support Software for your organization is hard with so many features, choices, and terms to choose from. On the other hand, relying on our website will make it possible for you to cut down the necessary steps by reading all crucial apps in one place.
As an illustration, you can contrast Surfboard and Ytel for their functions and overall scores, in this case, 8.0 and 8.7, respectively. Similarly, you can compare which one has superior general user satisfaction rating: 93% (Surfboard) and 95% (Ytel) to learn which software is the better choice for your company. Don’t simply pick the service with the cheapest price, but the software that has the most cost-effective value.
We realize that not all people have the time to try out dozens of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Employee Scheduling Software category are: Acuity Scheduling from Squarespace, monday.com, Wrike.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
If you are still having doubts about which solution will work best in your case it might be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular a given software is and how extensive is its online presence. For example, in case of Facebook Surfboard has 0 likes on their official profile while Ytel profile is liked by 20019 users.
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