Provide Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website Integration
- Multiple Simultaneous Chats
- Call Transfer
- Operator-to-Operator Chats
- Chat Transcripts
- Visitor List
- Geo-location Map
- Navigation History
- IP-to-location
- Browser & OS Details
- Referring URL
- Search Engine Keywords
- Mobile App
Pricing Info
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Small Business – $24/month or $156/year
- 1 Operator
Corporate – $53/month or $310/year
- 3 Operators
Enterprise – $108/month or $713/year
- 10 Operators
Integrations
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
- WordPress
- Joomla
- Magento
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Company Email
support@providesupport.com
Contact No.
Company's Address
Provide Support, LLC
65 Broadway, 3rd Floor
New York, NY 10006
USA
Provide Support Comparisons
Popular Provide Support Alternatives
It may not always be enough to just compare Surfboard and Provide Support against each other. Even though useful functionalities, cost and customer comments are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by every product. In many cases a less dominant service may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that in spite of limited market presence it’s a worthy contender to the solutions that dominate the market.
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