What is better Surfboard or CallTrackingMetrics? Getting the most effective Customer Support Software product is all about comparing various solutions and figuring out the top software for your specific needs. Our unique system provides you with a brief look at the general rating of Surfboard and CallTrackingMetrics. For general quality and performance, Surfboard scored 8.0, while CallTrackingMetrics scored 8.3. On the other hand, for user satisfaction, Surfboard earned 93%, while CallTrackingMetrics earned 90%.
Below it's also possible to look at their functionalities, terms, plans, etc. to see which application will be more suitable for your situation. One key element to assess is if the software can enable/disable permissions on various types of users to protect any sensitive business data.
Right now, the leading solutions in our Employee Scheduling Software category are: Wrike, Acuity Scheduling from Squarespace, monday.com.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
All the data, details and experiences that we offered in this comparison were taken from official company websites, promotional resources available online, real-life experience from real users as well as our personal direct use of each software by an expert. We pay a lot of attention to comprehensively analyze each software, as a result we not only test it on our own, but we also match our observations with opinions of other people from the B2B community.
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