What is better Supportbench or Kampyle? When choosing the right Customer Support Software for your enterprise our recommendation is that you assess the functions, prices, and other essential details regarding the product and vendor. Here, you can check the similarities and differences between Supportbench (overall score at 8.0 and user satisfaction at 93%) and Kampyle (overall score at 6.9 and user satisfaction at 100%).
You may also check their specific modules, like features, plans, rates, terms and conditions, etc. What is more, analyze the terms carefully for information on extra charges, including, setup cost, independent customer service, upgrade fees, disk space fees, and others.
Currently, the top solutions in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
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Almost as essential as features and customer support responsiveness are pricing plans made available by Supportbench and Kampyle. Although pricing should not be the only element it’s definitely an important thing to consider. You should look for a flexible pricing plan that can be matched with your business size and painlessly scaled up if your team expands. Make sure you don’t choose pricing plans that have complex functionalities that you won’t use and always make an effort to contact with the vendor directly because big companies can often benefit from more affordable prices. You should also check out a free trial or demo of every app to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and offers a solid overview of what it feels like to work with Supportbench and Kampyle.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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