Supportbench
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Management
- Workspaces
- Ticket Policies
- Automated Workflows
- Notifications
- Sentiment Analysis
- Real-Time Insights
- Agent Scoring
- Knowledge Base
- SLA Management
- Helpdesk Integrations
Pricing Info
Pricing Info
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
- 3 Agents
- Real-time notifications
- Email editor
- Customer sentiment analysis
- Customer health scoring
- Dashboards for high-risk customers
- Reports
- Team & Agent KPIs
- Salesforce integration
- Calendar
- Escalations management
- Surveys
Integrations
Integrations
Supportbench integrates with:
- Jira
- Slack
- Salesforce
- LiveChat
- Power BI
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Solutions, Payfirma, ePass Software
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Supportbench is an omnichannel customer support software to improve customer experiences.
Company Email
Contact No.
Company's Address
Supportbench Services, Inc.
128 W Hastings St #300, Vancouver, British Columbia, V6B 1G8
Canada
Supportbench Comparisons
Popular Supportbench Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic Call Distribution
- Data Records
- Custom Messages
- Call Recording
- Forward to Cellphones
- Voice Mail
- Working Hours Per User
- Contact Management
- Shared Contacts
- Email Support
- Priority Email
Pricing Info
CallHippo offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – $5/user/month or $4.5/user/month (annual billing)
- Unlimited Users
- Unlimited Number of Callers in Queue
- Automatic Call Distribution
- Data Records
- Custom Messages
- Call Recording
- Forward to Cellphones
- Voice Mail
- Working Hours Per User
- Contact Management
- Shared Contacts
- Email Support
- Priority Email
Premium – $10/user/month or $8.5/user/month (annual billing)
- All Starter features
- Free Inbound Calls
- Phone Support
Premium – $20/user/month or $17/user/month (annual billing)
- All Premium features
- Free Outgoing Calls to US/Canada (500 minutes per user)
- Dedicated Account Manager
Integrations
- Pipedrive
- Zoho
- Other integration updates in CallHippo will be released very soon. After the updates are released, it will become possible to integrate CallHippo with Zapier, Slack, Intercom,and more CRM’s.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Livingstone, Dimenson Management Consulting, The Burge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CallHippo is a software platform that meets all your business requirements associated with phone support Systems.
Company Email
Contact No.
Company's Address
340 S. Lemon Ave #7359
Walnut, CA 91789
USA
CallHippo Comparisons
Popular CallHippo Alternatives
Every time you select a software that you believe will work best for your company you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the software may change, depending on your own preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you a quick impression of how actual users of Supportbench and CallHippo evaluate their experience with the solution. Our algorithm is built around detailed analysis of product appearances on other sites, social networks and blogs, so you are going to get a complete and reliable landscape of what other customers think about each software. In this case Supportbench has a total satisfaction rating at 93% while for CallHippo 100% of people claim they had an enjoyable experience with it.
Page last modified