What is better Supportbench or Acquire? To successfully find the most effective and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here you may match Supportbench’s overall score of 8.0 against Acquire’s score of 8.5. You can also evaluate their general user satisfaction: Supportbench (93%) vs. Acquire (99%).
Furthermore, you can review their pros and cons feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to choose the best software for your situation. It’s clear you must understand your unique needs to realize which software matches those needs.
We know that not all companies have the time to test dozens of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
In case you continue having doubts about which app will work best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every product is and how extensive is its online presence. For instance Supportbench Twitter account has currently 3769 followers. At the same time Acquire Twitter is followed by 1448 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
