BMC FootPrints
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket statuses
- Ticket labels for categorization
- Real-time auto-refresh
- Forwarding and CC for tickets
- Agent signatures
- Embeddable contact forms
- Customer interaction history
- Unlimited logins
- Action audit trail
- Filters for automation
- Third party app integration
- Multiple email address support
- Ticket creation on behalf of customers
- No per agent fees
- Comments for private discussions
- Quick overview with labels
- Custom and pre-made KPI reports
- Team collaboration
- Ticket filters
- Email snippets
- HTML email rendering
- Gmail compatible keyboard shortcuts
- Lightning fast email importing
- Friendly help desk
- Retain the personal touch of email
- Built for participation and collaboration
- Reliable and secure
- Easy data export
- World class infrastructure
Pricing Info
Pricing Info
The tool offers a free 14 Day Trial. Plans start at $29 per month.
Startup: $29/month
- 500 tickets per month
- 1 email address
- 1 group
Small: $69/month
- 2000 tickets per month
- 3 email addresses
- 3 groups
Medium: $149/month
- 5000 tickets per month
- 10 email addresses
- 10 groups
Large: $249/month
- 10000 tickets per month
- 20 email addresses
- 20 groups
Integrations
Integrations
- Insightly
- Highrise
- Vibe
- Batchbook
- ZohoCRM
- Capsule CRM
- Pipedrive
- Pivotal Tracker
- Bugify
- JIRA
- Github Issues
- Trello
- Basecamp
- Show Ticket Number
- Audit Trail
- Mark As Answered
- Assign After Reply
- Archive After Reply
- Create Snippet
- Email After Archive
- Bulk SMS
- Campfire
- Jaconda
- Flowdock
- Sently
- PushOver
- Slack
- HipChat
- Bigcommerce
- Magento
- Compose
- Evernote
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TM, Heys USA, Cabify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SupportBee helps your team collaborate & deliver friendly customer service
Company Email
Contact No.
Company's Address
SupportBee Comparisons
Popular SupportBee Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident and problem management
- Visualization and reporting
- Knowledge management
- Mobile access
- Executive dashboards and business analytics
- Strong user community
Pricing Info
Request a quote directly from BMC FootPrints to get more pricing details.
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Cherwell Support
- Flycast
- Single Sign-On
- Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Company Email
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
BMC FootPrints Comparisons
Popular BMC FootPrints Alternatives
In case you continue having doubts about which service will perform best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each app is and how wide is its online presence.For instance, if you check SupportBee LinkedIn account you’ll see that they are followed by 20 users. In case of BMC FootPrints the amount of followers on their LinkedIn page is 101385.
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